These are the terms that govern your use of the WebPies website and any purchase or engagement with our products and services. They are deliberately short and plain.
1 · The agreement
By using the WebPies website (webpies.com), placing an order, or commissioning a service from us, you agree to these Terms & Conditions. If you do not agree to them, please do not use the site or place an order. These Terms form a legally-binding contract between you and Vance & Okafor Lda. ("WebPies", "we", "us", "our").
2 · Definitions
- "Products" — digital downloads (templates, plugins, reports) and physical goods (e.g. prints) listed in our Shop.
- "Services" — design, development, audit, and related professional engagements.
- "Site" — webpies.com and any subdomains we operate.
- "You" / "Customer" — the individual or legal entity that places an order or uses the Site.
3 · Orders & pricing
All prices on the Site are quoted in US Dollars unless otherwise stated, and are exclusive of any applicable VAT, sales tax, or duty. The total payable, including taxes, is shown at checkout before you confirm payment. We reserve the right to correct any obvious pricing errors; if a price is incorrect, we will contact you before processing the order. A binding contract is formed once we send you an order confirmation by email.
4 · Payment
Payment is taken at the time the order is placed via Stripe, PayPal, or Apple Pay. For Services priced over US$1,000, we may invoice 50% to commence and the balance on delivery; payment terms are set out in the engagement letter. Late payments on invoices may accrue interest at the statutory rate.
5 · Delivery
- Digital products are delivered immediately via download link in the order-confirmation email and inside your account.
- Reports and Loom-based deliverables are produced within the timeframe stated on the product page (typically 3–10 working days).
- Physical goods ship within 3 working days of purchase from Lisbon, Portugal. Delivery times depend on destination; international duties (if any) are the customer's responsibility.
- Service engagements begin on the agreed start date and run to the timeline set out in the engagement letter.
6 · Service engagements
For Service engagements (e.g. Web Design, Theme Development), scope, deliverables, milestones, and revision rounds are set out in a written engagement letter that supplements these Terms. Where the engagement letter and these Terms conflict, the engagement letter prevails.
Out-of-scope requests are quoted separately. We reserve the right to pause an engagement where the Customer fails to provide information, content, or feedback within reasonable timeframes (typically 10 working days).
7 · License & intellectual property
7.1 · Digital products
Unless otherwise stated on the product page, you receive a non-exclusive, non-transferable license to use the purchased digital product on a single site (or studio license: up to five sites) that you own or have written authorisation to manage. You may not redistribute, resell, or sub-license the product. Source files remain our intellectual property.
7.2 · Service deliverables
On full payment of all sums due, you receive a perpetual, worldwide, royalty-free license to use the Service deliverables for the purpose for which they were commissioned. We retain the right to display the work in our portfolio and case studies, unless a written NDA states otherwise.
8 · Acceptable use
You agree not to use the Site or any Products to: (a) violate applicable laws or third-party rights; (b) distribute malware or hostile code; (c) attempt to reverse-engineer access controls; (d) scrape the Site at volumes that would constitute abuse of service; or (e) impersonate another person or entity.
9 · Warranty
We warrant that the Products will materially conform to their descriptions on the Site for 30 days from delivery, and that Services will be performed with reasonable skill and care. To the extent permitted by law, all other warranties (express or implied) are excluded.
10 · Limitation of liability
To the maximum extent permitted by law, our total aggregate liability arising from or in connection with these Terms, any Product, or any Service is limited to the total amounts paid by the Customer in the 12 months preceding the event giving rise to the claim. Neither party is liable for indirect, incidental, special, or consequential damages, including loss of profit, revenue, or data. Nothing in these Terms excludes liability for death, personal injury, fraud, or any other liability that cannot lawfully be excluded.
11 · Termination
Either party may terminate a Service engagement on 14 days' written notice. On termination, the Customer is liable for all work performed up to the termination date. We may suspend or terminate access to the Site or your account if you materially breach these Terms.
12 · Governing law & jurisdiction
These Terms are governed by the laws of Portugal. The courts of Lisbon have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, save where consumer law gives you the right to bring proceedings in your country of habitual residence.
13 · Changes to these terms
We may amend these Terms from time to time. The current version is always available on this page, with the "Last updated" date at the top. Material changes affecting your account or open orders will be communicated by email at least 14 days before they take effect.
14 · Contact
Questions about these Terms? Write us at [email protected] or via the contact page.